Customer Health Scores
It all starts with understanding the health of each customer segment, account, or user. After ingesting your data, we divide your customers into two buckets:
Fit Customers * Login often * See value * Spend more
Unfit Customers * Login sporadically * Aren’t using key features * Churn out
Retaining your best customers
Sparked provides a comprehensive solution to help you keep your best customers...and find more like them. With Sparked, you will:
Boost daily activity
Daily activity is the number one driver of success. More active customers are more successful. Sparked helps you boost daily actives.
Improve onboarding completion
A successful lifetime with your product begins at onboarding. Sparked helps you push more customers all the way through.
Discover and drive your "Magic Metrics"
Famously, Facebook stated that growth was driven by users who "reached 7 friends in 10 days." Sparked helps you discover your "Magic Metrics" and drive growth with them.
Boost average revenue per customer
You'll get better at cross-selling, up-selling, pricing, and acquiring customers with a high lifetime value.
Whether you've got a SaaS product, a hardware device, or an ad-supported service, Sparked helps you cut churn. It's a primary result of your hard work.
“Smart and intuitive”
Val Ornoy, CEO of LifeAssist Technologies
“Clearest way to manage success”
Yos Goodman, CEO of NomadYOGI
“Up and running in 30 minutes”
Tony Diefell, CEO of AwesomeBox
Guaranteed to boost succcess
There are a lot of ways to boost success with Sparked. We expect that you'll succeed across many of your criteria. For the purposes of this guarantee, we'll look at one critical measure: daily actives (logins). If you haven't boosted your daily actives by 20% in 45 days while following our recipe for D45 success, we will refund you. No questions, just a refund.